常見問題

預約費用及付款方式

  • Rental days

    If I fly from HK to Singapore at 2025 on 15 May, arriving at Singapore at 0015 on 16 May, returning to HK at 2...

    1 Awesome Support Team 答案 0 Community Answers Apr 17, 2018 10:53AM HKT
  • 計算租用日子

    請問我5月18日晚上飛德國,6月3日晚上先係德國飛番來, 6月4日先到香港 咁請問我回程日係打6月3號定6月4號?

    1 Awesome Support Team 答案 1 Community Answer Apr 12, 2018 02:59PM HKT
  • refund deposit and discount

    May I ask can I use early bird discount, UnionPay discount and $120 off for first 100 customers each month at ...

    1 Awesome Support Team 答案 0 Community Answers Apr 04, 2018 04:09PM HKT
  • 外置充電器

    請問外置充電器遺失,需要多少費用?

    2 Awesome Support Team 答案 1 Community Answer Apr 03, 2018 12:20PM HKT
  • 沒收到確認

    今早預約到日本用的WiFi Egg 已收到銀行確認過數的Msg 但沒有收到你們公司的確認 可否重寄?

    4 Awesome Support Team 答案 2 Community Answers Apr 01, 2018 02:38PM HKT
  • 沒有給予Wifi BB 會員/匯豐信用卡優惠

    你好,我本打算租用 日本4G SoftbankWi-Fi pocket 於4月18-22日 (5/4夜)日本使用,我見到推廣價是$28/日,而租借日數多於3日,回港日就會免費(5-1=4日)。另外,我揀了額外wifibb...

    2 Awesome Support Team 答案 1 Community Answer Mar 25, 2018 05:28PM HKT
  • 按金事宜

    請問我在網上預約付款後,信用卡顯示是整筆費用扣除,當中並沒有顯示費用裡面包含預授權。想請問按金於還機後幾時發還?謝謝

    1 Awesome Support Team 答案 0 Community Answers Mar 25, 2018 09:24AM HKT
  • 沒收到確認

    你好,我於24/3 凌晨2點在你們網頁訂去韓國7天(26/3-1/4)的wifi 蛋,用銀聯卡比錢,但不知是否付款過程出了問題,一直沒收到確認email,但我打去card centre 問,佢地話見到你地公司hold 起...

    2 Awesome Support Team 答案 1 Community Answer Mar 24, 2018 11:04AM HKT
  • Confirmation email

    I have paid the WIFIBB, but did not received the confirmation email. Merchant's cart ID: B91046217 ...

    0 Community Answers Mar 22, 2018 12:14PM HKT
  • Diamond unionpay promo

    I want to reserve a wifi egg using this diamond unionpay promotion https://www.unionpaypremium.com.hk/unionpay...

    1 Awesome Support Team 答案 0 Community Answers Mar 11, 2018 03:49PM HKT
hello@wifibb.com
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