常見問題

改期/取消預訂

  • 交通银聯卡租金和按金問題

    如果用交通银聯鑽石卡租wifi蛋去日本是$0,請問如取诮或改期要收費要嗎?

    1 Awesome Support Team 答案 0 Community Answers Dec 01, 2018 12:57PM HKT
  • 改日期由12月7~11號,更改為12月8~12號使用。

    我訂單號碼B91125669 改日期由12月7~11號, 需要要更改為12月8~12號使用。 請問要如何做???

    1 Awesome Support Team 答案 0 Community Answers Nov 30, 2018 02:07PM HKT
  • 電郵錯誤

    我剛預訂了你們的WIFI,但因電郵地址打錯了,所以未能收到確認的電郵,請問可如何更改?

    1 Awesome Support Team 答案 1 Community Answer Nov 10, 2018 09:10PM HKT
  • 取消預定

    你好,由於行程改變,想要取消預定編號#B91116221的Wi-Fi蛋。應該如何扣費和進行取消?由於時間緊迫,麻煩盡快回覆,謝謝。

    1 Awesome Support Team 答案 0 Community Answers Oct 18, 2018 03:50PM HKT
  • 取消預約

    由於行程有變, 想取消預約好的編號B91113835 & B91113533. 煩請代為處理. THANKS.

    3 Awesome Support Team 答案 3 Community Answers Oct 07, 2018 04:59PM HKT
  • I would like to cancel the booking (Ref: B91106327)

    Hi, due to schedule change, I would like to cancel my booking (Ref: B91106327). Thanks a lot.

    1 Awesome Support Team 答案 0 Community Answers Oct 02, 2018 10:58AM HKT
  • Change of date picking the wifi(Booking no. #B91109784)

    I get the wifi in 30/9 originally, but it will be changed to 2/10 due to typhoon , with no change in return ...

    1 Awesome Support Team 答案 0 Community Answers Sep 28, 2018 06:13PM HKT
  • 取消預訂

    你好,因行程取消,我想取消#B91108302的預約,謝謝。

    5 Awesome Support Team 答案 4 Community Answers Sep 27, 2018 03:46PM HKT
  • Cancellation of wifi egg

    My trip cancelled & would like to cancel the booking of wifi egg & arrange refund. My booking number ...

    1 Awesome Support Team 答案 1 Community Answer Sep 18, 2018 01:27AM HKT
  • 颱風關係 - 取消行程

    因颱風關係,我已經取消行程 Booking ref#B91098268 我有另一新行程到日本19至23 Sep ,可否退款並轉往新行程?

    1 Awesome Support Team 答案 0 Community Answers Sep 17, 2018 03:25PM HKT
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