常見問題

改期/取消預訂

  • Cancellation of WiFi egg

    Dear sir/madam, I would like to cancel my reservation of WiFi egg. My booking number is B91098262 (Germany ...

    2 Awesome Support Team 答案 2 Community Answers Aug 14, 2018 09:24AM HKT
  • Cancel order

    Deat WifiBB, Pls help to cancel below order, due to cancel trip to Japan. B91091528 Thx

    0 Community Answers Aug 12, 2018 02:52PM HKT
  • booking #B91089845

    BOOKING# B91089845 ORIGINAL Departure date: 14 NOV,2018 RETURN DATE: 22 NOV,2018 本人現想改早一天(13 NOV,2018...

    1 Awesome Support Team 答案 0 Community Answers Aug 07, 2018 05:14PM HKT
  • 取消預訂(Booking #B91095910)

    Send咗幾個電郵及已打過數以百次電話(3184-0668)俾你地,但你哋嘅電話如同虛設,完全冇人聽。 我嘅旅行行程有變,所以要取消已預訂。 麻煩幫我取消及退款。 謝謝!

    1 Awesome Support Team 答案 0 Community Answers Aug 03, 2018 03:00PM HKT
  • 預約#B91053503 -- 未退款

    原本預訂4月23日取一部pocket wifi, 但因行程有變所以在4月20日電郵你們取消預訂, 並在4月21日收到你們的電郵確認. 但截至今日還未收到退款, 多次電郵你們都沒音訊, 電話從來都沒有接通! 請盡...

    0 Community Answers Jul 31, 2018 04:15PM HKT
  • Cancellation on wifi bb

    你好,我剛才訂購wifi bb egg時錯誤訂了2次,銀行紀錄有2次付款紀錄,但我一直收不到兩次的確認email,可替我跟進和取消第二次交易紀錄嘛?

    1 Awesome Support Team 答案 0 Community Answers Jul 26, 2018 03:13PM HKT
  • Change / cancelation

    Hi, I have been trying to contact you by phone these 2 days at your customer service no: 31840668 and by ...

    2 Awesome Support Team 答案 2 Community Answers Jul 24, 2018 10:07PM HKT
  • No responses from your company

    I don't remember how many emails I sent, or calls I have made. Pls just cancel my booking #B91087947. I h...

    0 Community Answers Jul 18, 2018 09:00PM HKT
  • add 2 more days on my booking B91083458

    原來訂了2部旦在27/7-2/8, 現在要提前25/7要, 還機日期仍然是2/8, 怎樣做???

    2 Awesome Support Team 答案 2 Community Answers Jul 16, 2018 11:11AM HKT
  • 取消預訂

    旅行社致電提早了航班, 所以需改期, 但因貴公司遲遲未覆, 所以現通過此(提交問題)取消預訂, 請盡快處理及回覆96794277 訂單號碼B91072376

    3 Awesome Support Team 答案 6 Community Answers Jul 11, 2018 05:47PM HKT
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