常見問題

提取/交還WiFiBB數據機

  • How to return the wifi

    I will be returning HK from Shenzhen by train. Are there any other return points outside airport please?

    1 Awesome Support Team 答案 0 Community Answers Jul 14, 2019 12:38PM HKT
  • 忘記了還wifi蛋

    Hello~ 原本應該琴晚要還wifi蛋, 但係趕巴士忘記了. 打hotline 31840668 keep住唔通, 請問仲可以點做? Thanks!

    3 Awesome Support Team 答案 2 Community Answers Jul 14, 2019 11:47AM HKT
  • 忘记还 Pocket Wifi

    对不起,不好意思,想问问下如果忘记了还 WiFi BB,而我已经进了闸,应该要怎么办呢?会不会扣了我的 Deposit呢?

    1 Awesome Support Team 答案 0 Community Answers Jul 13, 2019 02:36PM HKT
  • Oman and pick up time

    Hi, 1. I am going to Muscat, OMAN. Which region/area I should select. 2. My flight depart at 01:00am, can I...

    1 Awesome Support Team 答案 0 Community Answers Jul 12, 2019 12:07PM HKT
  • 查詢有關延遲交還wifi蛋的每日逾期費?

    你好,較早前在預定wifi蛋時選取了歸還日期為7月23日,然而當天我需要24號凌晨多才能抵達香港,於是若果我於24號凌晨時分歸還wifi蛋,是否也屬於是逾期歸還一日?此外若逾期一日歸還的話將需要繳付多少金額,是否按照預定...

    1 Awesome Support Team 答案 0 Community Answers Jul 09, 2019 10:49PM HKT
  • 杜拜 + 希臘

    杜拜 + 希臘 - 可以用歐洲多國嗎 ? 還是要用環遊世界 ?

    1 Awesome Support Team 答案 0 Community Answers Jul 07, 2019 01:57AM HKT
  • reservation amendment

    I have booked two wifi eggs via kook (reservation no is EMP089068 and YSJ035587)for the period of 29/6-8/7. Du...

    1 Awesome Support Team 答案 0 Community Answers Jun 29, 2019 10:36AM HKT
  • Wifi蛋顯示「卷外」接收唔到

    想請問我租了2隻日本wifi蛋,其中一隻顯示「卷外」接收唔到,請問可以點做?

    1 Awesome Support Team 答案 0 Community Answers Jun 26, 2019 08:51AM HKT
  • 除了在機埸,可以在在那裹取及交回wifi 機

    因為我是坐高鐵的

    1 Awesome Support Team 答案 0 Community Answers Jun 21, 2019 03:31PM HKT
  • 凌晨機

    凌晨2點機,在午夜12時後才取機,可否呢?還是要預計早1天計?

    1 Awesome Support Team 答案 0 Community Answers Jun 20, 2019 10:01PM HKT
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