常見問題

提取/交還WiFiBB數據機

  • Still not yet received confirmation

    Still not yet received confirmation email ?! you said it should need less than 24 hours to confirm payment fr...

    1 Awesome Support Team 答案 0 Community Answers Jun 21, 2018 12:18PM HKT
  • Jul 14 to 22 jul booking wifi to Japan, 收到銀行过數后死機,if booking ok? No co...

    If booking ok?

    0 Community Answers Jun 18, 2018 05:14PM HKT
  • Jul 14 to 22 jul booking wifi to Japan, 收到銀行过數后死機,if booking ok? No co...

    If booking ok?

    0 Community Answers Jun 18, 2018 05:14PM HKT
  • 收不到確認電郵

    銀行已SMS確認交易,但之後電話死機,亦沒有收到你司電郵確認,請協助 出發日期: 24/7 - 1/8, 2018 目的地: 日本東京

    1 Awesome Support Team 答案 0 Community Answers Jun 18, 2018 02:26PM HKT
  • 逾期歸還Wifi

    這次租借Wifi的歸還日期是17/6 23:59或之前,但由於未能於該時間順利歸還故已將Wifi先帶回家。 請問是次收費是否當作租用日數多租一天計算?有沒有其他交還地址方法?(因為在未的日子我沒辦法到達機場) 煩請回...

    1 Community Answer Jun 18, 2018 12:52AM HKT
  • 即日預訂即日取

    請問見到有個post係可以租48小時內預訂WiFi egg,如果我的行程係今晚16號凌晨機,可否免計今天,只在17/6日開始至23/6,共7天收費?可即日預訂即日取機?

    2 Awesome Support Team 答案 0 Community Answers Jun 16, 2018 03:59PM HKT
  • 可即日租借?

    如果現在交易,可以晚上去機場取蛋上機嗎?

    1 Awesome Support Team 答案 0 Community Answers Jun 16, 2018 12:36PM HKT
  • 行程更改

    我的預約是 B91072082。 原先是6月30日-7月6日,現在想加多一天至7月7日,請問如何辦理? 謝謝

    1 Awesome Support Team 答案 1 Community Answer Jun 15, 2018 08:27PM HKT
  • cancellation

    I have reserved a Wifi Egg this Sunday (B91062797). However, my trip is cancelled. Should I inform you about t...

    1 Awesome Support Team 答案 0 Community Answers Jun 15, 2018 02:52PM HKT
  • 交易問題 urgent

    本人剛安排過數預約交易顯示未完成,但収到信用咭sms 過數紀錄2次但亦沒有用收到bb wifi email 確認, 煩請查核取消其中一交易,及通知銀行信用卡, 並確認一份`交易. 等待回覆, 本人手机 852-91065...

    1 Awesome Support Team 答案 0 Community Answers Jun 14, 2018 11:32PM HKT
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