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无法连接网络

Yao Jingmin May 25, 2019 07:33AM HKT

我们预约的是7日的日本wifi,到日本之后正常使用了3日,但到了第4日连接wifi的时候会弹出一个让我登陆的网页,好像要登录之后才能正常上网,所以这情况要怎样才能解决?

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Rai M - Customer Services May 25, 2019 08:41AM HKT WiFiBB Pocket Wi-Fi租用服務 Awesome Support Team

你好,

請問閣下的訂單號及提供提及的登入畫面截圖,
謝謝。

WiFiBB

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Rennie Sha Jun 03, 2019 07:16PM HKT
B91172281 & B91176213

"Service not connected"

Am now in Skopje, both wifi are not able to use for whole day....reboot done but still not workable , pls call me at 852-9123-3219 asap!
Thank you!
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Victor C - Customer Services Jun 03, 2019 08:27PM HKT WiFiBB Pocket Wi-Fi租用服務 Awesome Support Team

Dear customer,

Our wifi cannot cover the network in Macedonia. Please check the below website for “Round the World” Plan in our website.

https://www.wifibb.com/en/after/roundworld

Sorry for any inconvenience caused.

Please let us know if you have further questions.

Thank you.

WiFiBB

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