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取消預約

Kwok man ying May 13, 2019 07:00AM HKT

我的行程更改,原定今天取wifi 蛋,請問可以取消嗎?

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Rai M - Customer Services May 13, 2019 10:12AM HKT WiFiBB Pocket Wi-Fi租用服務 Awesome Support Team

Dear customer,

Thank you for your inquiry .
Please send us an email for cancellation to hello@wifibb.com
And please provide the booking number or other details.
Thank you.

Best regards,
WiFiBB

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Chim Siu lun Jun 06, 2019 11:15AM HKT
Dear Sirs,
I would like to cancel the bb Wi-Fi that I booked
because I have cancelled my trip to Japan .
Booking No. #B91172895

Thank you for your understanding
Best rgds
Mr Chim
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Rai M - Customer Services Jun 06, 2019 12:15PM HKT WiFiBB Pocket Wi-Fi租用服務 Awesome Support Team

@Chim Siu Lun

根據租賃協議,在原定出發日期/以後取消預約,不獲退回租金。
早前在你信用卡帳戶暫時封存的按金$1000則未有過數,將於稍後自動解封授權,無需支付。
請注意,預約一經取消將不獲恢復。

謝謝
WiFiBB

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