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必須有姓名
電郵地址是必須的
不正確的電郵
必須提供答案
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取消預訂

MS WONG Jul 11, 2018 05:47PM HKT

旅行社致電提早了航班, 所以需改期, 但因貴公司遲遲未覆, 所以現通過此(提交問題)取消預訂, 請盡快處理及回覆96794277

訂單號碼B91072376

Up 1 rated Down
MS WONG Jul 11, 2018 05:59PM HKT
請不用理會以上取消預訂資料, 因今早原來你巳回覆了, 只是去了濫發郵件, 所以沒看到, 現在找到了, 不用取消, 我放棄一天租金即可, 謝謝
Up 0 rated Down
Vincci Jul 18, 2018 08:54PM HKT
I don't remember how many emails I sent, or calls I have made. Pls just cancel my booking #B91087947. I have given your company three email addresses and requested you to call me as I am not getting your emails, yet no responses from you. No emails from you were found in my inbox or junk mail, pls do not give me this explanation. I am requesting you again to proceed the cancellation. Thanks.
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Mr Cheung Jul 22, 2018 12:37PM HKT
因行程有變,本人於20/7/2018以電郵通知hello@wifibb.com決定取消預訂,編號是
B91070771及B91070764
現尚未收到你們的回覆
請安排退回75%租金給本人
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Cathy W - Customer Services Jul 22, 2018 01:07PM HKT WiFiBB Pocket Wi-Fi租用服務 Awesome Support Team

@Mr Cheung

同事已經在JUL 21ST, 2018 AT 12:57AM 回覆客人的取消訂單,請客人嘗試在濫發郵件尋找及回覆確認。

謝謝

WIFIBB

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Cathy W - Customer Services Jul 22, 2018 02:03PM HKT WiFiBB Pocket Wi-Fi租用服務 Awesome Support Team

@Vincci

已幫客人取消#B91087947的訂單及電郵致客人的電郵郵箱。

謝謝

WIFIBB

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Mr. CHEUNG Jul 22, 2018 02:14PM HKT
有關取消預約編號B91070771及B91070764事宜,
本人在濫發郵件找不你們的回覆。
請再發電郵給我。
Up 0 rated Down
Mr. CHEUNG Jul 22, 2018 02:18PM HKT
有關取消預約編號B91070771及B91070764事宜,
本人在濫發郵件找不你們的回覆。
請再發電郵給我。
Up 0 rated Down
Cathy W - Customer Services Jul 22, 2018 02:45PM HKT WiFiBB Pocket Wi-Fi租用服務 Awesome Support Team

@Mr. CHEUNG

取消確認信已電郵至閣下提供的兩個電郵郵箱。

請客人留意退款需要約60個工作天內退回給客人。

謝謝

WIFIBB

Up 0 rated Down
Cathy Jul 22, 2018 03:05PM HKT
我已收到你的電郵
多謝你的協助。
我會留意退款事宜。
如退款有問題,會再尋求你的協助。

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