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取消預訂

Cable Lee Jul 10, 2018 11:42PM HKT

您好
由於我明天乘搭的長榮航空BR852班機,因為颱風關係取消航班,所以我亦要取消訂單#B91082430,我需要怎麼辦?麻煩請回覆電郵或電97599037,Thanks

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Jasmine C - Customer Services Jul 11, 2018 12:16AM HKT WiFiBB Pocket Wi-Fi租用服務 Awesome Support Team

您好,有關取消預訂的電郵已發送至閣下登記的電子郵件,請查收

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Vincci Jul 18, 2018 08:31PM HKT
I don't remember how many emails I sent, or calls I have made. Pls just cancel my booking #B91087947. I have given your company three email addresses and requested you to call me as I am not getting your emails, yet no responses from you. No emails from you were found in my inbox or junk mail, pls do not give me this explanation. I am requesting you again to proceed the cancellation. Thanks.
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Jasmine C - Customer Services Jul 19, 2018 02:19AM HKT WiFiBB Pocket Wi-Fi租用服務 Awesome Support Team

Dear customer,

We have forward the emails we sent you earlier in case it did not reach you in the first place, thank you.

Regards,
WiFiBB

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