常見問題

必須有姓名
電郵地址是必須的
不正確的電郵
必須提供答案
Exceeding max length of 5KB

Confirmation email not yet recieved

Tam Tsz Kit May 23, 2018 11:09AM HKT

Hi Wifi BB

This is my 3rd email to you. Can you please confirm my order

2 wifi device to japan from 1st july to 7th july

last 7 digit of my booking number is : 1067616
first 6 digit of my UnionPay card is : 621741

Can you please answer my email and issue a confirmation email???

i saw that wifi bb is not able to contact customer through hotmail. please reply to my alternative email: kit@postageltd.net

Kit

Up 2 rated Down
Cathy W - Customer Services May 23, 2018 11:22AM HKT WiFiBB Pocket Wi-Fi租用服務 Awesome Support Team

你好,

由於近日多位客人反映使用hotmail未能收到確認信,以致閣下未能及時收到確認信。
已重發確認信到:kit@postageltd.net。

謝謝!

Up 0 rated Down
Kit May 23, 2018 12:22PM HKT
got it. many thanks
Up 0 rated Down
Mao Antonia Elley Jun 11, 2018 09:33PM HKT
I have just tried to get service online for my travel to Europe between 16-28 June. I got the merchant's reference B91077119, and world pay transaction ID 6764111407. However, subsequently world pay sent me a message that no payment page is available. I'm not sure what has happened, and whether I can expect your service during the period I mentioned above. And what do I have to do.

提供答案

你的姓名 (必須的 )
你的電郵地址 (必須的 )
答案 (必須的 )
hello@wifibb.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
一分鐘前
minutes ago
一小時前
hours ago
一日前
days ago
關於
false
Invalid characters found
/customer/zh_tw/portal/articles/autocomplete