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Pick up time at late night, how to count number of chargeable date ?

cheung Apr 14, 2018 01:20PM HKT

My case :-

(Q1) 27-May-2018, 02:30 hrs departure and 02-June-2018 arrive Hong Kong.
Book the chargeable date from 27-May-2018 to 02-June-2018
Total chargeable days = 7 days - 1 day = 6 days <- Is it correct.

(Q2) What is the time to pick up WiFi BB ?
Is the pick up time start from 1700hrs of 26-May-2018 ? Please advise me, thanks !

Up 0 rated Down
Rai M - Customer Services Apr 14, 2018 01:45PM HKT WiFiBB Pocket Wi-Fi租用服務 Awesome Support Team

Dear customer,

(1) Please find that if your flight is departure on 27 May 2018 early morning,
you might choose the rental period from 27 MAY to the date you back to Hong Kong and able to return the device.

In your case mentioned above, from 27 May,2018 to 02 June,2018,
the actual rental day is 7days, and WIFIBB only charge for 6 days.

(2) You can collect the reserved WiFiBB after 20:00 on the night before Departure. In your case, it should be 26 MAY, 2018 ,after 20:00 (8p.m.) .
However, for any collection before 20:00 on the night before Departure, one day rental fee will be charged.
If you have already placed a booking, $200 administrative fee will also be applied.

**Please come to our counter to collect or return the reserved device.
Please bring along your order number with either your HK ID card, boarding pass or passport for verification.

Please present either the relevant credit card or staff card for any used discount. The name of the user must be identical to the coupon or card holder. You will need to pay for the price difference if you fail to present the above information.

See you soon and have a great trip!

Thank you.

WIFIBB

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