已知悉客人欲取消訂單B91005379，請客人電郵給我們( email@example.com )，正式提出取消訂單的要求，以便同事可以盡快處理。
Your order #B91014165 is CANCELLED. According to the rental agreement, if the booking is cancelled within seven days, before your original departure/modem pick-up date, we will refund 50% of the rental fee. If you cancel eight days or more, before your original departure/modem pick-up date, you will be refunded 75% of the rental fee. The relevant amount $57 will be refunded within 60 days.
HK$1000 deposit has not been charged to your credit card and only secured by an authorization hold.
Please be noted that once the booking is cancelled, it cannot be retained anymore.