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cancel booking, original pick up time: 18 Nov 2017

LI YIP MANG Nov 17, 2017 07:15AM HKT


May i cancel my booking please.
booking no. A89310048
NAME: LI YIP MANG
rent fee: 453.6 (HKD)

thanks

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Victor L - Customer Services Nov 17, 2017 11:25PM HKT WiFiBB Pocket Wi-Fi租用服務 Awesome Support Team

你好,

如需取消預約,根據租賃協議,在原定出發/領取日期前7天內聯絡我們取消預約( 不包括出發日),可獲退回租金的50%。如在原定出發/領取日期前8天或之前取消預約,則可獲退回租金的75%。我們會在2個月內退回有關金額至閣下付款所用的信用卡戶口內。

早前在你的信用卡帳戶暫時封存的按金$1000則未有過數,亦會於稍後自動解封授權,無需支付。

請注意, 預約一經取消將不獲恢復。


如要確定取消,請回覆此電郵。********

謝謝!

Hi,

According to the rental agreement, if the booking is cancelled within seven days, before your original departure/modem pick-up date, we will refund 50% of the rental fee. If you cancel eight days or more, before your original departure/modem pick-up date, you will be refunded 75% of the rental fee. The relevant amount will be refunded within 60 days.

HK$1000 deposit has not been charged to your credit card and only secured by an authorization hold.

Please be noted that once the booking is cancelled, it cannot be retained anymore.


Simply reply to this email if you confirm your cancellation.******

Regards,
WifiBB

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