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取消預訂Wifi egg

NG Hoi Man Oct 23, 2017 11:42PM HKT

你好,我要取消預訂Wifi egg
Booking: #A89314589

請問會何時退款?Thanks a lot!

Jacky

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YK L - Customer Service Oct 24, 2017 03:53PM HKT WiFiBB Pocket Wi-Fi租用服務 Awesome Support Team

Dear customer,

Pls reply to a separate msg to confirm cancellation. As your request was raised 23 Oct, one day before departure, we would allow cancellation and offer 50% refund.

Regards,
Customer Service

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wong lo png Nov 09, 2017 06:13AM HKT
你好,我要取消預訂WIFI egg BOOKING:#A89320475
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YK L - Customer Service Nov 09, 2017 12:45PM HKT WiFiBB Pocket Wi-Fi租用服務 Awesome Support Team

Dear customer,

A separate email has been sent to you. Pls reply to that msg to confirm cancel.

Regards,
Customer Service

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Cynthia Dec 14, 2017 03:02PM HKT
如果提前一天出發,所以要早一天取蛋,請問是不是衹要多付一天費用即可?
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Anita L - Customer Service Dec 14, 2017 04:29PM HKT WiFiBB Pocket Wi-Fi租用服務 Awesome Support Team

你好,

你可於出發日前一晚 20:00後, 前往我們的櫃台取機,於此時段內取機不需要繳交額外租金。 如於20:00前取機, 則須繳付多一天的租金,如已預約, 我們會再額外收取更改取機日期的行政費$200。

謝謝!

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