常見問題

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Wifi 04796 (越南) no service

Leung Ka yan Jan 01, 2017 11:37AM HKT

Network anormal, error code:12
如果處理

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Customer Service Jan 01, 2017 12:04PM HKT WiFiBB Pocket Wi-Fi租用服務 Awesome Support Team

Dear customer,

Did you try to restart the device and see if the problem persists?
If Yes, please take a photo of the screen and inform us where is customer exactly locating at.
Thanks!

Wifi BB

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Leung Ka yan Jan 01, 2017 01:17PM HKT
已經重新開機了,但都沒有用
已經send左到hello@wifibb.com
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Leung Ka yan Jan 01, 2017 01:19PM HKT
我現在係越南 沙覇 sapa
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Customer Service Jan 01, 2017 02:58PM HKT WiFiBB Pocket Wi-Fi租用服務 Awesome Support Team

您好,

供應商指已為閣下處理了,請重啓試試。

謝謝!

Wifibb

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Leung Ka yan Jan 01, 2017 03:35PM HKT
已經重開了
但仍然是上不到網
Network abnormally, error code: 12
Service not connected
>.<
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Customer Service Jan 01, 2017 06:58PM HKT WiFiBB Pocket Wi-Fi租用服務 Awesome Support Team

您好,

供應商指已為閣下處理了,請重啓試試。

謝謝!
WIFIBB

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